FAQ

Answers about DeenPlus.

Quick guidance on accounts, courses, memberships, and platform features. If you cannot find what you need, reach out to support.

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Quick links to the most common questions.

Getting started and account setup
Finding courses and learning paths
Memberships, billing, and renewals

What is DeenPlus?

DeenPlus is a learning platform that connects students, teachers, and moderators in one place for structured Islamic education.

Who can create an account?

Students and teachers can register. Moderators and admins are provisioned by the team.

How do memberships work for students?

Students choose a membership plan to unlock courses, teacher support, and structured study paths. Plans can be changed any time.

How do teachers use the platform?

Teachers manage availability, sessions, and student communication from the dashboard and deliver structured learning support.

Where can I view courses?

Browse available courses from the Courses page. Membership plans unlock the associated learning paths.

Can I update my profile or settings?

Yes. Use the dashboard profile and settings pages to update personal details and preferences.

How does billing and renewal work?

Plans renew on their billing interval (monthly or yearly). You can manage or cancel from your dashboard.

I forgot my password. What should I do?

Use the reset password flow from the sign-in page and follow the emailed link.

Still need help?

Reach out to support from your dashboard or contact us and we will help you quickly.

Need help right now?

Sign in to contact support or browse the memberships catalog.